View Order Details

To view more details about an order, just click on the order row. The upcoming page will provide the following information:

Order Detail Page

On top you get informed about:

  • Order Id: The unique identifier for every order
  • Created: The day and time the order was created
  • Updated: The day and time the order was updated for the last time
  • Reference: Your order reference number
  • Status: Status of the order

On the main page you get the following information:

Order Items : Overview on the products that were ordered

  • SKU: Which product was ordered
  • Quantity: How many items were ordered
  • Selling Price: Which price was paid by the customer
  • Vendor Order Id: The unique identifier of that order at the vendor
  • Status: Status of the SKU

With a click on the SKU row, you will also get information about the product name and a product picture. Moreover, you can cancel the order or request a return.

On the right section you get customer information:

  • Contact information
  • Shipping Address

On the page bottom you get information on the order history: A timeline when and why the order status changed